Beschrijving

Conflict Management – 3 Manuscripts in 1 Book, Including: How to Manage Conflicts, How to Manage People and How to Communicate Effectively.

HOW TO MANAGE CONFLICTS:

7 Easy Steps to Master Conflict Management, Conflict Resolution, Mediation & Difficult Conversations.

YOU WILL LEARN:

• Why it is important to manage conflicts.

• Why respect is important in conflict management.

• How to recognize potential conflicts.

• Why it is important to change the atmosphere.

• Understanding different points of view.

• Tips for recognizing different perspectives.

• Skills for developing solutions.

• How to implement actions plans.

• Why following up is necessary.

• And much more.

HOW TO MANAGE PEOPLE:

7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation & Team Management.

YOU WILL LEARN:

• How to set expectations for your people.

• How to motivate your people to perform at higher levels.

• Why it is important to continue to develop professionally.

• How to recognize potential.

• Why it is important, to be honest with yourself and your people.

• How to get your people to share feedback with you.

• How to provide constructive feedback.

• Why sharing successes is important.

• How to grow from failure.

• And much more.

HOW TO COMMUNICATE EFFECTIVELY:

7 Easy Steps to Master Communication Skills, Business Conversation & Nonverbal Communication.

YOU WILL LEARN

• Why listening is an important step in communicating.

• How to become an engaged listener.

• Techniques for reading non-verbal signals.

• Why it is important to understand non-verbal cues.

• How to manage your stress or nerves.

• How to be direct.

• Why confidence is important.

• How to build your confidence.

• The PIP approach for handling presenting or dealing with conflict.

• And much more.

Master Conflict Resolution, Emotional Intelligence, Crucial Conversations & Mediate Teams Today!